Welcome! Please sign in Frequently Asked QuestionsThe questions and answers shown below are intended to provide advice to members of CWliftshare - the Cable&Wireless Worldwide car sharing scheme. If you are interested in using the liftshare database to extend your search for car sharers outside of the Cable&Wireless Worldwide scheme, you should visit http://www.liftshare.com/faq.asp where you will find advice on sharing with members of the public.
If you have any further problems using the site then please contact 'support' How does the CWliftshare registration process work? Anyone who works for Cable&Wireless Worldwide and is interested in car sharing can register to join CWliftshare. To start using the site you must complete a New User Registration form. You will then be asked to input the Group Password, which identifies you as a member of the Cable&Wireless Worldwide group. You should have received notification of the Group Password, but if you do not know it, contact the group administrator Emma Kidd at emma.kidd@cw.com. You can then start to register your journeys, including details of where you are going from and to, how frequently you make this trip, and whether you are offering a lift or looking for one. For the final stage of registration, you will be sent an e-mail with a Activation Link. Click this to activate your CWliftshare membership and you will be taken back into the CWLiftshare site. You will then be able to start searching for others to share your journeys with. When you have found a match, remember to tell your local Cable&Wireless Worldwide reception or security desk that you will be car sharing.
I already share my car journeys with a colleague. Should I register with CW liftshare? YES. By registering as a car sharer with CWliftshare you will be eligible for certain benefits, such as the use of the emergency taxi home provision should your driver be called away from work. Some offices offer benefits such as the use of reserved car parking spaces for car sharers. There may well be other benefits offered in the future, so by registering you will be kept informed of these. Another good reason for existing car sharers to register is that you might be able to increase the number of people who travel together. You could find that instead of two people sharing, 3, 4 or 5 of you could share. The more people in the car, the more you will save in travel costs! Remember to give the names of regular car sharers to your local reception or security desk
What should I do once I have decided to car share and made a match with a fellow employee? Once you have decided to start car sharing with a fellow Cable&Wireless Worldwide employee, you need to register as a car sharer at your office reception. For offices which do not have regular receptionists, you should register with your local security desk. Registering is important as it will entitle you to benefits for car sharers, such as use of the free emergency taxi service or use of special parking spaces (where provided).
What is car sharing? Car-sharing is when there is more than one occupant in a private car. We all share cars regularly, with our friends and family, without thinking about it. But there are often times when a driver has empty seats in the car because they don't know of anyone who needs a lift. And that's where organised car-sharing, using the best of today's technology, comes in. The liftshare matching service puts people travelling in the same direction or a similar destination in contact with each other, allowing them to arrange to travel together and share the costs, whilst also reducing congestion and pollution on our roads.
What are the benefits of sharing a car? The UK has the worst congestion, longest commuting time, second highest road utilisation and highest car ownership in the EU. The UK's traffic situation has led to significant social, economic and environmental costs:
Sharing a car:
If half of UK motorists received a lift one day a week, congestion and pollution would be reduced by 10% and traffic jams by 20%. When can I share a car? CWliftshare is provided to help you find other employees to car share with when commuting to work or travelling between offices. Once registered, you can also opt to use the Liftshare network to car share on other journeys. Because of the organisation involved, car sharing is most appropriate for pre-planned or regular journeys, including:
But you can also search for traveling companions for one-off journeys to anywhere in the country.
What are the chances of finding a perfect match to my requirements? The software used on this site has been designed to identify all possible ways of getting you from a to b. This significantly increases your chance of finding a match, as you may be matched with someone who lives along your route to work. And remember - the more members we have, the greater the chance of finding an exact match. So make sure you tell your colleagues about CWliftshare, and get them to register their journeys a.s.a.p. If you are having difficulty in finding a match from within Cable&Wireless Worldwide, you can choose to use the Liftshare database to extend your search for car sharers outside of the company scheme. Thousands of people have had success in finding travelling companions using Liftshare.
Will my e-mail address be visible to other users? No, your email address is kept hidden at all times. The only information that is visible to other users is your 'usually called' name, your smoking preference, and the journey details you added.
What are the financial benefits of car sharing? It is ultimately the responsibility of the driver and passenger(s) to agree on what to pay per mile, taking into account current fuel costs and general wear and tear to the vehicle. However Liftshare have provided some guidance using an online cost calculator which may help you reach a decision.
Do I have to pay to search for drivers or passengers? It is completely free to search for travelling companions.
What are the insurance implications of liftsharing? "Participating in the lift-share scheme will not invalidate drivers' motor insurance", says Vic Rance of the Association of British Insurers. "Drivers in doubt should contact their insurers". Sharing cars and sharing the cost should not increase your insurance costs, though charging passengers more than their share of the running cost can invalidate your cover. If you would like to contact your insurance company, please feel free to use our Draft Letter.
What is my password and can I change it? You can change your personal password by logging in and clicking on My Details. If you have forgotten your personal password contact Emma Kidd, the CWliftshare Administrator at emma.kidd@cw.com For New Users, a ‘Group Password' is used to identify you as a Cable&Wireless Worldwide group member. This password should have been provided to you. If you do not know it, contact Emma Kidd at emma.kidd@cw.com. As this password differentiates you as a CWliftshare user, you will not be able to change it .
What happens if my liftshare fails? Cable&Wireless Worldwide will provide an emergency taxi service for free use by registered car sharers. This can be used when a driver has left the office early due to unforeseen circumstances - e.g. because they are unwell - and the passenger is subsequently left on site. If this happens to you, your local reception desk will advise you on how to organise a taxi.
How safe is car sharing? The safety of CWliftshare members is a priority, and we have made our web-site as secure as we can. All members' details are stored securely in the database and only the members' intended travel information can be accessed on-line. When it comes to travelling, every member is responsible for his or her own safety. However we do recommend that members' follow some simple security measures outlined below:
For more information about safety and security of personal information please read Terms and Conditions and the Privacy Policy
How do I cancel my membership? To cancel your membership, please click on the Personal Details page and select 'Please remove my details'. All your details will be removed from the database immediately.
How do I edit Personal Details such as my e-mail address? To edit any of your personal details such as your default e-mail address , please click on Personal Details , followed by 'Update my details'. Your can amend your details as necessary, and the records in our database will be updated automatically. Any new details will also be e-mailed through to you for your records. |
